| • Identification | ||
| Company name | ||
| Brands | Mahonia - Fleuriste Toulouse | |
| Legal status and capital | SARL ECRIN NOIR | |
| Manager last name | Pleindoux | |
| Manager first name | Franc | |
| Head office | ||
| Zip code | 31000 | |
| City | Toulouse | |
| Country | France | |
| Phone | 05 31 54 51 57 | |
| Fax | 05 31 60 33 98 | |
| contact@mahonia-fleuriste.com | ||
| Web site | www.mahonia-fleuriste.com | |
| Opening hours | Lun 14h - 19h45 | Mar à Sam 9h - 19h45 | Dim 9h - 13h45 | |
| Siret No. | 51402212800011 | |
| APE/NAF code | 4776Z | |
The site is owned by the company ECRIN NOIR in its entirety, and all rights thereto. Reproduction in whole or in part, is always subject to the authorization of the owner. However, hypertext links to the site are permitted without specific requests.
1. Definition
Mahonia - Fleuriste Toulouse : ECRIN NOIR company, SARL with capital of € 10,000, registered in Toulouse RCS under number 51402212800011, whose headquarters is located: 2, rue d'Austerlitz 31000 Toulouse Tel. : 05 31 54 51 57, Fax: 05 31 60 33 98 administers the website mahonia-fleuriste.com.
Mahonia Toulouse : mahonia-fleuriste.com website or livraisonfleurstoulouse.com.
Products: products ordered by a customer mahonia-fleuriste.com, floral designs, gifts, wines and spirits, accessories.
Floral creations: bouquets, flowers for wedding, 100% Mahonia products, plants, flowers for mourning flowers for birth, flowers for a birthday, flowers for thanks controlled by a customer on the site mahonia-fleuriste.com.
Bouquet: assemblement of fresh cut flowers.
Composition: assemblement of fresh cut flowers and / or attachment (s) whose material may not be plant can be stuck into the foam comes in a container (such as pot, vase or basket).
Plant: living plant indoor or outdoor, roots and shipped in a container.
Customer who places an order on the site mahonia-fleuriste.com.
Recipient the person to whom the order is to be delivered.
Terms & Conditions: these general conditions of sale.
LEGAL
mahonia-fleuriste.com is managed by the ECRIN NOIR, SARL with capital of € 10,000, registered in Toulouse RCS under number 51402212800011, whose headquarters is located: 2, rue d'Austerlitz 31000 Toulouse Tel. : 05 31 54 51 57, Fax: 05 31 60 33 98. Email: contact@mahonia-fleuriste.com, N ° VAT: FR 69514022128
This website is created with PowerBoutique solution, e-commerce software.
PURPOSE AND ACCEPTANCE OF THE TERMS AND CONDITIONS OF SALE
These general conditions of sale govern all orders placed on mahonia-fleuriste.com.
The general terms and conditions are accepted by the client prior to placing any order. The placing of an order implies acceptance full and unreserved general conditions of sale by the customer.
The ordering process is validated by the customer online payment after activation link order confirmation.
Mahonia Toulouse reserves the right to change the terms and conditions of sale at any time. Version of the general conditions of sale apply to an order that is in force at the time of mahonia-fleuriste.com confirmation of the order by the customer.
Specific conditions may apply to certain products. In this case, the customer is informed in advance about the site. Any order implies, if applicable, the acceptance of specific conditions.
floral designs - INDICATIVE OF PHOTOGRAPHS
Making each floral creation is seasonal, the artistic personality of each performer florist, flowers and plants at its disposal, the cost may vary according to time and location (especially for roses and flowers at parties: Valentine's Day, Mother's Day, May 1st, Great Mothers Day, Christmas, New Year's Eve ...), as well as the time between the ordering and delivery of the desired time.
It may therefore be differences in relation to photography illustration, including the number or size of the flowers, but the product is delivered quality and of equivalent value.
All photographs on the site mahonia-fleuriste.com were taken during the making of our floral designs in our shop.
ORDER
The order is confirmed by the customer after verifying the details of the order and the total price, and any errors corrected.
Mahonia Toulouse undertakes to provide full attention, expertise and professionalism so that the order placed by the customer mahonia-fleuriste.com be completed and delivered in the best conditions.
In case of unavailability of a floral creation, and after placing an order, with no flowers needed for the delivery date selected), the customer will be informed by e-mail or phone to contact that it will be specified when the order is placed. It will have the option to cancel the order and get a refund or replace the selected item with an equivalent product offered by mahonia-fleuriste.com. It can also change the order, including regarding the address or date of delivery, or floral choice, if desired, the goal is to always satisfy our customer.
Containing
Bouquets are delivered without accessories and without containing non-plant material. For bouquets, container (such as vase or pot) contained, as appropriate, in the photographs is only a suggestion presentation, but is not part of the command. Prices shown do not include a container, unless otherwise stated.
Floral arrangements and plants are delivered in a container (such as pot, vase, basket ...).
The price reflects the container. The container may be replaced by running a florist containing equivalent price and quality (shape, style, overall appearance ...), depending on availability. In case of significant difference, the customer will be informed and may modify or cancel the order.
Message cards
If desired, the customer can enter a custom message that will be written by us on a map proposed mahonia-fleuriste.com the recipient with the floral product ordered.
PRICE
Prices are in Euros, all taxes included (VAT) at the rate of VAT applicable legal. The price is paid by the customer Mahonia Toulouse.
Prices shown include preparation of the product, the plants, the remuneration of running florist, internet service charges and order processing by Mahonia Toulouse, but do not include delivery charges.
The customer is informed of the amount of shipping and the total price of the order before confirming the order.
Mahonia Toulouse reserves the right to change prices and / or delivery charges at any time. Prices and delivery costs applicable to an order are those in effect at the time of confirmation of the order by the customer.
Price floral creations
For some floral creations, the customer can choose between several prices for different formulas.
- Price Economy:
delivered floral creation will be smaller in size and, in the case of a bouquet or a flower, contain fewer stems floral creation that shown in the photo on mahonia-fleuriste.com.
- Photo Price:
the floral creation will be delivered comparable in terms of the nature and volume to the product shown in the photo on mahonia-fleuriste.com.
- Price Luxury
creating floral delivered (or floral bouquet) will be full of flowers that the product shown in the photo on mahonia-fleuriste.com.
In general, the price varies depending on the importance of choosing flowers (bouquet, composition ...) and the number of stems.
It is recalled that in all cases, making each floral creation is seasonal, the artistic personality of each performer florist, flowers and plants at its disposal, the cost may vary according to the florist the time and location ( especially for roses and flowering during holidays: Valentine's Day, Mother's Day, May 1st, Great Mothers Day, Christmas, New Year's Eve ...), and the time between ordering and the delivery date selected . It may therefore be differences in relation to photography illustration, including the number and size of flowers. In case of significant difference, the customer will be informed and may modify or cancel the order.
PAYMENT
The customer must pay the full price, including shipping costs in Euros by credit card or Paypal in the registration of the order of mahonia-fleuriste.com.
In all cases, the order will not be processed until actual receipt of the price by Mahonia Toulouse.
It is specified that the price, delivery charges and other amounts paid to Mahonia Toulouse are not deposit.
In case of payment by credit card, the customer must enter the number of the credit card, the expiry date and the CVV. Such information is secured and encrypted by a partner Mahonia Toulouse which guarantees the security and confidentiality of data exchange. If the client does not capture any information or inaccurate information or abandons the seizure or incident of payment, the order is automatically canceled.
DETAILS AND TO THE CLIENT
To place an order mahonia-fleuriste.com, the customer must provide the Name, First Name, address accurate and complete (floor, door code ...) and the phone number of the recipient, as well as his own Name, address , phone number and email address.
Mahonia Toulouse or recipient may contact the customer by phone to complete delivery under the best conditions.
If the information provided is inaccurate or incomplete, and particularly if the phone number is indicated to the recipient is the sending client or another person, Mahonia Toulouse will not be held responsible in case of difficulty of delivery delay or non-delivery. The customer shall not be entitled to any refund or damages.
EXECUTION OF THE ORDER
Mahonia Toulouse undertakes to inform the client of any problem with the order processing and / or delivery, the coordinates he indicated when placing the order.
The customer can consult at any time the status of their order online on his account created on mahonia-fleuriste.com or by phone at 05 31 54 51 57.
DELIVERY FLORAL CREATIONS
Terms of delivery
The realization of the floral creation and delivery is carried out by the shop Mahonia Toulouse.
Issuing conformity is confirmed by the signing of a delivery by the recipient, except in the case of delivery in a public place open to the public or open to the public (especially at a wedding, a reception of an event, a ceremony of mourning ...).
Our shop in Toulouse only deliver the following common
1. Definition
Mahonia - Fleuriste Toulouse : ECRIN NOIR company, SARL with capital of € 10,000, registered in Toulouse RCS under number 51402212800011, whose headquarters is located: 2, rue d'Austerlitz 31000 Toulouse Tel. : 05 31 54 51 57, Fax: 05 31 60 33 98 administers the website mahonia-fleuriste.com.
Mahonia Toulouse : mahonia-fleuriste.com website or livraisonfleurstoulouse.com.
Products: products ordered by a customer mahonia-fleuriste.com, floral designs, gifts, wines and spirits, accessories.
Floral creations: bouquets, flowers for wedding, 100% Mahonia products, plants, flowers for mourning flowers for birth, flowers for a birthday, flowers for thanks controlled by a customer on the site mahonia-fleuriste.com.
Bouquet: assemblement of fresh cut flowers.
Composition: assemblement of fresh cut flowers and / or attachment (s) whose material may not be plant can be stuck into the foam comes in a container (such as pot, vase or basket).
Plant: living plant indoor or outdoor, roots and shipped in a container.
Customer who places an order on the site mahonia-fleuriste.com.
Recipient the person to whom the order is to be delivered.
Terms & Conditions: these general conditions of sale.
LEGAL
mahonia-fleuriste.com is managed by the ECRIN NOIR, SARL with capital of € 10,000, registered in Toulouse RCS under number 51402212800011, whose headquarters is located: 2, rue d'Austerlitz 31000 Toulouse Tel. : 05 31 54 51 57, Fax: 05 31 60 33 98. Email: contact@mahonia-fleuriste.com, N ° VAT: FR 69514022128
This website is created with PowerBoutique solution, e-commerce software.
PURPOSE AND ACCEPTANCE OF THE TERMS AND CONDITIONS OF SALE
These general conditions of sale govern all orders placed on mahonia-fleuriste.com.
The general terms and conditions are accepted by the client prior to placing any order. The placing of an order implies acceptance full and unreserved general conditions of sale by the customer.
The ordering process is validated by the customer online payment after activation link order confirmation.
Mahonia Toulouse reserves the right to change the terms and conditions of sale at any time. Version of the general conditions of sale apply to an order that is in force at the time of mahonia-fleuriste.com confirmation of the order by the customer.
Specific conditions may apply to certain products. In this case, the customer is informed in advance about the site. Any order implies, if applicable, the acceptance of specific conditions.
floral designs - INDICATIVE OF PHOTOGRAPHS
Making each floral creation is seasonal, the artistic personality of each performer florist, flowers and plants at its disposal, the cost may vary according to time and location (especially for roses and flowers at parties: Valentine's Day, Mother's Day, May 1st, Great Mothers Day, Christmas, New Year's Eve ...), as well as the time between the ordering and delivery of the desired time.
It may therefore be differences in relation to photography illustration, including the number or size of the flowers, but the product is delivered quality and of equivalent value.
All photographs on the site mahonia-fleuriste.com were taken during the making of our floral designs in our shop.
ORDER
The order is confirmed by the customer after verifying the details of the order and the total price, and any errors corrected.
Mahonia Toulouse undertakes to provide full attention, expertise and professionalism so that the order placed by the customer mahonia-fleuriste.com be completed and delivered in the best conditions.
In case of unavailability of a floral creation, and after placing an order, with no flowers needed for the delivery date selected), the customer will be informed by e-mail or phone to contact that it will be specified when the order is placed. It will have the option to cancel the order and get a refund or replace the selected item with an equivalent product offered by mahonia-fleuriste.com. It can also change the order, including regarding the address or date of delivery, or floral choice, if desired, the goal is to always satisfy our customer.
Containing
Bouquets are delivered without accessories and without containing non-plant material. For bouquets, container (such as vase or pot) contained, as appropriate, in the photographs is only a suggestion presentation, but is not part of the command. Prices shown do not include a container, unless otherwise stated.
Floral arrangements and plants are delivered in a container (such as pot, vase, basket ...).
The price reflects the container. The container may be replaced by running a florist containing equivalent price and quality (shape, style, overall appearance ...), depending on availability. In case of significant difference, the customer will be informed and may modify or cancel the order.
Message cards
If desired, the customer can enter a custom message that will be written by us on a map proposed mahonia-fleuriste.com the recipient with the floral product ordered.
PRICE
Prices are in Euros, all taxes included (VAT) at the rate of VAT applicable legal. The price is paid by the customer Mahonia Toulouse.
Prices shown include preparation of the product, the plants, the remuneration of running florist, internet service charges and order processing by Mahonia Toulouse, but do not include delivery charges.
The customer is informed of the amount of shipping and the total price of the order before confirming the order.
Mahonia Toulouse reserves the right to change prices and / or delivery charges at any time. Prices and delivery costs applicable to an order are those in effect at the time of confirmation of the order by the customer.
Price floral creations
For some floral creations, the customer can choose between several prices for different formulas.
- Price Economy:
delivered floral creation will be smaller in size and, in the case of a bouquet or a flower, contain fewer stems floral creation that shown in the photo on mahonia-fleuriste.com.
- Photo Price:
the floral creation will be delivered comparable in terms of the nature and volume to the product shown in the photo on mahonia-fleuriste.com.
- Price Luxury
creating floral delivered (or floral bouquet) will be full of flowers that the product shown in the photo on mahonia-fleuriste.com.
In general, the price varies depending on the importance of choosing flowers (bouquet, composition ...) and the number of stems.
It is recalled that in all cases, making each floral creation is seasonal, the artistic personality of each performer florist, flowers and plants at its disposal, the cost may vary according to the florist the time and location ( especially for roses and flowering during holidays: Valentine's Day, Mother's Day, May 1st, Great Mothers Day, Christmas, New Year's Eve ...), and the time between ordering and the delivery date selected . It may therefore be differences in relation to photography illustration, including the number and size of flowers. In case of significant difference, the customer will be informed and may modify or cancel the order.
PAYMENT
The customer must pay the full price, including shipping costs in Euros by credit card or Paypal in the registration of the order of mahonia-fleuriste.com.
In all cases, the order will not be processed until actual receipt of the price by Mahonia Toulouse.
It is specified that the price, delivery charges and other amounts paid to Mahonia Toulouse are not deposit.
In case of payment by credit card, the customer must enter the number of the credit card, the expiry date and the CVV. Such information is secured and encrypted by a partner Mahonia Toulouse which guarantees the security and confidentiality of data exchange. If the client does not capture any information or inaccurate information or abandons the seizure or incident of payment, the order is automatically canceled.
DETAILS AND TO THE CLIENT
To place an order mahonia-fleuriste.com, the customer must provide the Name, First Name, address accurate and complete (floor, door code ...) and the phone number of the recipient, as well as his own Name, address , phone number and email address.
Mahonia Toulouse or recipient may contact the customer by phone to complete delivery under the best conditions.
If the information provided is inaccurate or incomplete, and particularly if the phone number is indicated to the recipient is the sending client or another person, Mahonia Toulouse will not be held responsible in case of difficulty of delivery delay or non-delivery. The customer shall not be entitled to any refund or damages.
EXECUTION OF THE ORDER
Mahonia Toulouse undertakes to inform the client of any problem with the order processing and / or delivery, the coordinates he indicated when placing the order.
The customer can consult at any time the status of their order online on his account created on mahonia-fleuriste.com or by phone at 05 31 54 51 57.
DELIVERY FLORAL CREATIONS
Terms of delivery
The realization of the floral creation and delivery is carried out by the shop Mahonia Toulouse.
Issuing conformity is confirmed by the signing of a delivery by the recipient, except in the case of delivery in a public place open to the public or open to the public (especially at a wedding, a reception of an event, a ceremony of mourning ...).
Our shop in Toulouse only deliver the following common
Toulouse: Delivery = 10 €
Bordering towns and France : Delivery = 15 €
Aucamville
Auzeville
Balma
Blagnac
Castanet Tolosan
Colomiers
Cugnaux
Fenouillet
Fonbeauzard
Labège
Launaguet
Montrabé
Pin-Balma
Portet sur Garonne
Quint-Fonsegrives
Ramonville
Saint-Jean
Saint-Orens-de-Gameville
Toulouse
Tournefeuille
L'Union
Our Commitment Florist
A Mahonia Florist is committed to obligations vis-à-vis its customers, including:
- Quality, Presentation and Fresh floral creations delivered,
- Respect the characteristics of the control, the value of products ordered floral, flowers chosen, which may differ depending on the season, local customs, the personality and artistic florist inventory available
- Availability, Responsiveness, Monitoring and Information of our customers, any difficulties with the order,
- Timeliness of delivery.
Absence or refusal of the recipient
Mahonia Toulouse may, depending on the circumstances, call the recipient or leave a phone message to agree upon the time of delivery.
Our courier will travel only once to the recipient's address for the delivery.
In the absence of the recipient, and only if the mailbox is accessible, our courier will leave a calling card with details of our store, informing the recipient that creating floral shop can be removed.
Fault for the recipient to visit our shop, to remove him as floral creation for the customer and the recipient will not be entitled to any refund or damages. It will be the same if the recipient goes to our shop after timeout ideal storage Product floral, or 48 hours for fresh flowers and plants.
However, a second delivery will be done by our shop, in agreement with the client and the recipient, subject to the retention periods and provided that the customer pays for shipping to new Mahonia Toulouse.
In case of refusal of the addressee to take possession of her floral creation, delivery shall be deemed completed. The customer will be notified by phone or email. It will not be entitled to any refund or damages as such, Mahonia Toulouse is not responsible for the refusal.
Delivery
Slots
The customer is informed and agrees that delivery may not be performed at a specific time, but in a time slot or a time of day that will specify when ordering (Day, Afternoon, Morning before 14 pm ) taking into account the periods mentioned below. The customer must ensure, to the extent possible, that the recipient will be present to receive the floral creation in the slot and the date of delivery chosen by the customer.
However, Mahonia Toulouse will endeavor to deliver the order within a maximum of 4 hours under the conditions and subject to the following reservations.
Delivery
Monday to Friday, any order placed:
- Before 15 h 00, will be delivered in the day.
- After 15 h 00, may be delivered from the morning.
Sundays, holidays, and holidays of flowers, any order placed:
- Before 10 am 00, can be delivered in the day.
- After 10 h 00, will be delivered the next morning.
It is recalled that the order is considered "passed" when it is validated by the payment online.
While we do our best to satisfy the customer, holidays flowers (including Valentine's Day, grandmothers, 1 May, Mother's Day, Christmas, New Year's Eve ...), given the number important commands to be processed by our store, depending on the time of placing the order and the delivery address desired, it is not always possible to choose a time slot corresponding to a half-day. The customer can choose if they wish a delivery to another slot (eg slot corresponding to one day or two days).
It is free to abort the command before validation, if the slots available does not suit him.
* These deadlines do not apply to special products and non-floral or delivered by carrier in case of delivery provided individuals for specific products or on holidays flowers.
Delivery for International Partnership (with Florajet)
Monday to Friday, all orders will be shipped within 24-48 business hours (Monday through Friday, except holidays), depending on the country of destination.
No deliveries will be made on Sunday.
In all cases it is necessary to take into account the time difference and holidays in the country of destination.
International Deliveries are made by our local partner partner floral Florajet transmission.
Delay in delivery
Mahonia Toulouse in no event be liable for delay or failure to deliver due to force majeure, an act attributable to the customer, such as neglect or default of its obligations to customers, including incomplete contact or inaccurate recipient or client, a fact attributable to the recipient, including failure or refusal of the recipient, or unpredictable and insurmountable third stranger to the transaction.
If delivery is delayed or prevented due to a fact or circumstance under the responsibility of the customer, all costs resulting from the delay will be borne.
In case of change of time of delivery or delayed delivery, the customer shall immediately inform Mahonia Toulouse.
DELIVERY OF OTHER PRODUCTS
Terms and delivery time of products other than floral mahonia-fleuriste.com are shown.
The customer can read it before confirming the order.
The maximum delivery time is 15 days after receipt of payment of the price by Mahonia Toulouse, subject to good collection. If this period is exceeded by more than 7 days (or, if the customer chooses a delivery date located more than 15 days after the order, in case of exceeding this date more than 7 days), the customer has a period of 60 days from the deadline for delivery to cancel the order, except in cases of force majeure.
Mahonia Toulouse can not be held responsible for failure or delay in delivery due to force majeure, an act attributable to the customer, such as neglect or default of its obligations to customers, including incomplete or inaccurate contact the recipient or client, a fact attributable to the recipient, including failure or refusal of the recipient, or unpredictable and insurmountable third stranger to the transaction.
If delivery is delayed or prevented due to a fact or circumstance under the responsibility of the customer, all costs resulting from the delay will be borne.
WITHDRAWAL - CANCELLATION
Cancellation or modification of the order by the customer
In case of cancellation of the order by the customer, can be refunded, unless Mahonia Toulouse began to realize the product ordered or floral incurred costs for the preparation of control (supply specific flowers, container, accessories ...) or if Mahonia Toulouse and its deliveryman began to incur costs for the delivery of the order. In such a case, Mahonia Toulouse may retain all or part of the price paid as compensation for work performed and costs incurred.
In case of modification of the order by the customer (product selection, delivery date or address ...), a price supplement may be asked if the amendment results in additional work or additional costs for Mahonia Toulouse.
Any request for cancellation or modification is carried out with Mahonia Toulouse by phone at 05 31 54 51 57 or online on mahonia-fleuriste.com.
Absence of a right of withdrawal for floral creations
The floral designs are by nature very quickly perishable, the right of withdrawal shall not apply to orders of floral creations mahonia-fleuriste.com placed on the site.
Right of withdrawal for other products
For other types of goods, having no flowers or fresh vegetables, if consumer (individual who needs to control his private life and non-professional), the customer has a statutory period of 7 days after delivery to retract and ask Mahonia Toulouse to cancel the order without having to prove motive or pay penalties.
The cost of returning the product is the responsibility of the customer. When the time expires on a Saturday, Sunday or Public Holiday or a day Fusty, it is extended until the first following working day.
The product must be returned by the customer in its, presentation and original packaging, new, in perfect condition, unused.
Products damaged, soiled, damaged or incomplete are not included.
However, under the law, the right of withdrawal is excluded in the following cases: services if performance has begun, with the consent of the customer before the end of 7 days, goods or services whose price depends of fluctuations in the financial market goods made to customer specifications or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly; audio or video recordings or software computer when they have been unsealed by the customer; supply of newspapers, periodicals or magazines; service paris or authorized lotteries.
Any request for withdrawal is Mahonia with Toulouse by phone at 05 31 54 51 57 or online at mahonia-fleuriste.com. Mahonia Toulouse will refund the customer at the latest within 30 days of the request, if the conditions are met.
CLAIM
Deadline for filing claims
The customer has 15 days from the date of actual delivery for a claim to Toulouse on Mahonia mahonia-fleuriste.com or by mail at the following address: Mahonia Toulouse, 2 rue d'Austerlitz 31000 Toulouse, or by phone at 05 31 54 51 57.
However, in case of a complaint concerning the delivered floral creation, including its quality, the customer must make the claim within 48 hours of delivery to the addressee given quickly perishable nature of the product.
Beyond these limits, no claim will be considered by Mahonia Toulouse.
Claims processing
In all cases, it is up to the customer to provide as soon as possible and within 48 hours for complaints about floral creations, all evidence supporting the reality of the defect such as photos of the product in the state it was delivered (packaged with the card message) or go to the store Toulouse Mahonia with the product to enable our team to establish the existence of the alleged default.
The customer will see precisely its claims reserves and sufficiently precise to enable Mahonia Toulouse to check reality.
Mahonia Toulouse agrees to consider the complaint immediately and treat as soon as possible.
The customer will be reimbursed, in whole or in part, after finding fault proved by all parties.
ACCESS AND OPERATION OF THE SITE mahonia-fleuriste.com
Mahonia Toulouse mahonia-fleuriste.com not guarantee that operates continuously and without error.
Mahonia Toulouse will not be held responsible for any unavailability of or mahonia-fleuriste.com all or part of its services.
The client connects to mahonia-fleuriste.com through its own telecommunications equipment. It recognizes that display performance and operating mahonia-fleuriste.com depend largely on the characteristics of the computer and the type of Internet connection.
Mahonia Toulouse is not responsible for technical problems that may occur on the network which it does not control (telecommunications, electricity, internet, service or other bank).
In any case, prices do not take into account the cost of communication to access mahonia-fleuriste.com, which is exclusively the responsibility of the customer.
mahonia-fleuriste.com may contain offers presented by partners Mahonia Toulouse, or links to websites of partners. Mahonia Toulouse is not responsible for the content or offers partners the proper implementation by the partners of their obligations or the content of partners' websites on which it has no control. The customer clicks on these links at their own risk and peril.
INTELLECTUAL PROPERTY
mahonia-fleuriste.com site and its components, such as photographs, texts and photographs including Bouquets, Flower Arrangements, are creative works protected by the Code of Intellectual Property. Any reproduction, downloading, copying or public performance, even partial, is prohibited and constitutes an infringement.
Mahonia Toulouse owns the right to sign the brand Mahonia.
PERSONAL DATA
The information input is required to place an order is required to process the order by Mahonia Toulouse. This information is collected, recorded and stored by Mahonia Toulouse under the Data Protection Act of 6 January 1978.
mahonia-fleuriste.com site and software application management clients are Mahonia Toulouse declared to the CNIL (Commission Nationale Informatique and Freedoms).
Pursuant to Article L.121-20-5 of the Consumer Code and Article L.34-5 of the Code of electronic communications positions, Mahonia Toulouse will send to the client by e-mail offers and surveys for commercial products and services similar to those provided by Toulouse on Mahonia mahonia-fleuriste.com, and only on behalf of Mahonia Toulouse.
He no longer wishes to receive such messages, it may oppose at any time by writing to Mahonia Toulouse at the following address: Mahonia Toulouse, 2 rue d'Austerlitz 31000 Toulouse, or by clicking on the link provided this effect in each message sent by the site mahonia-fleuriste.com.
With the exception of third party whose intervention is necessary for the processing and fulfillment, Mahonia Toulouse agrees not to disclose to third parties the personal data of the customer without prior authorization.
The customer has a right to access, modify, rectify and delete data concerning them, and a right to object to the use of the coordinates for exploration.
He can exercise by writing to Mahonia Toulouse at the following address:
Mahonia Toulouse, 2 rue d'Austerlitz 31000 Toulouse
LAW
These terms and conditions and customer orders on mahonia-fleuriste.com are governed by French law.
Bordering towns and France : Delivery = 15 €
Aucamville
Auzeville
Balma
Blagnac
Castanet Tolosan
Colomiers
Cugnaux
Fenouillet
Fonbeauzard
Labège
Launaguet
Montrabé
Pin-Balma
Portet sur Garonne
Quint-Fonsegrives
Ramonville
Saint-Jean
Saint-Orens-de-Gameville
Toulouse
Tournefeuille
L'Union
Our Commitment Florist
A Mahonia Florist is committed to obligations vis-à-vis its customers, including:
- Quality, Presentation and Fresh floral creations delivered,
- Respect the characteristics of the control, the value of products ordered floral, flowers chosen, which may differ depending on the season, local customs, the personality and artistic florist inventory available
- Availability, Responsiveness, Monitoring and Information of our customers, any difficulties with the order,
- Timeliness of delivery.
Absence or refusal of the recipient
Mahonia Toulouse may, depending on the circumstances, call the recipient or leave a phone message to agree upon the time of delivery.
Our courier will travel only once to the recipient's address for the delivery.
In the absence of the recipient, and only if the mailbox is accessible, our courier will leave a calling card with details of our store, informing the recipient that creating floral shop can be removed.
Fault for the recipient to visit our shop, to remove him as floral creation for the customer and the recipient will not be entitled to any refund or damages. It will be the same if the recipient goes to our shop after timeout ideal storage Product floral, or 48 hours for fresh flowers and plants.
However, a second delivery will be done by our shop, in agreement with the client and the recipient, subject to the retention periods and provided that the customer pays for shipping to new Mahonia Toulouse.
In case of refusal of the addressee to take possession of her floral creation, delivery shall be deemed completed. The customer will be notified by phone or email. It will not be entitled to any refund or damages as such, Mahonia Toulouse is not responsible for the refusal.
Delivery
Slots
The customer is informed and agrees that delivery may not be performed at a specific time, but in a time slot or a time of day that will specify when ordering (Day, Afternoon, Morning before 14 pm ) taking into account the periods mentioned below. The customer must ensure, to the extent possible, that the recipient will be present to receive the floral creation in the slot and the date of delivery chosen by the customer.
However, Mahonia Toulouse will endeavor to deliver the order within a maximum of 4 hours under the conditions and subject to the following reservations.
Delivery
Monday to Friday, any order placed:
- Before 15 h 00, will be delivered in the day.
- After 15 h 00, may be delivered from the morning.
Sundays, holidays, and holidays of flowers, any order placed:
- Before 10 am 00, can be delivered in the day.
- After 10 h 00, will be delivered the next morning.
It is recalled that the order is considered "passed" when it is validated by the payment online.
While we do our best to satisfy the customer, holidays flowers (including Valentine's Day, grandmothers, 1 May, Mother's Day, Christmas, New Year's Eve ...), given the number important commands to be processed by our store, depending on the time of placing the order and the delivery address desired, it is not always possible to choose a time slot corresponding to a half-day. The customer can choose if they wish a delivery to another slot (eg slot corresponding to one day or two days).
It is free to abort the command before validation, if the slots available does not suit him.
* These deadlines do not apply to special products and non-floral or delivered by carrier in case of delivery provided individuals for specific products or on holidays flowers.
Delivery for International Partnership (with Florajet)
Monday to Friday, all orders will be shipped within 24-48 business hours (Monday through Friday, except holidays), depending on the country of destination.
No deliveries will be made on Sunday.
In all cases it is necessary to take into account the time difference and holidays in the country of destination.
International Deliveries are made by our local partner partner floral Florajet transmission.
Delay in delivery
Mahonia Toulouse in no event be liable for delay or failure to deliver due to force majeure, an act attributable to the customer, such as neglect or default of its obligations to customers, including incomplete contact or inaccurate recipient or client, a fact attributable to the recipient, including failure or refusal of the recipient, or unpredictable and insurmountable third stranger to the transaction.
If delivery is delayed or prevented due to a fact or circumstance under the responsibility of the customer, all costs resulting from the delay will be borne.
In case of change of time of delivery or delayed delivery, the customer shall immediately inform Mahonia Toulouse.
DELIVERY OF OTHER PRODUCTS
Terms and delivery time of products other than floral mahonia-fleuriste.com are shown.
The customer can read it before confirming the order.
The maximum delivery time is 15 days after receipt of payment of the price by Mahonia Toulouse, subject to good collection. If this period is exceeded by more than 7 days (or, if the customer chooses a delivery date located more than 15 days after the order, in case of exceeding this date more than 7 days), the customer has a period of 60 days from the deadline for delivery to cancel the order, except in cases of force majeure.
Mahonia Toulouse can not be held responsible for failure or delay in delivery due to force majeure, an act attributable to the customer, such as neglect or default of its obligations to customers, including incomplete or inaccurate contact the recipient or client, a fact attributable to the recipient, including failure or refusal of the recipient, or unpredictable and insurmountable third stranger to the transaction.
If delivery is delayed or prevented due to a fact or circumstance under the responsibility of the customer, all costs resulting from the delay will be borne.
WITHDRAWAL - CANCELLATION
Cancellation or modification of the order by the customer
In case of cancellation of the order by the customer, can be refunded, unless Mahonia Toulouse began to realize the product ordered or floral incurred costs for the preparation of control (supply specific flowers, container, accessories ...) or if Mahonia Toulouse and its deliveryman began to incur costs for the delivery of the order. In such a case, Mahonia Toulouse may retain all or part of the price paid as compensation for work performed and costs incurred.
In case of modification of the order by the customer (product selection, delivery date or address ...), a price supplement may be asked if the amendment results in additional work or additional costs for Mahonia Toulouse.
Any request for cancellation or modification is carried out with Mahonia Toulouse by phone at 05 31 54 51 57 or online on mahonia-fleuriste.com.
Absence of a right of withdrawal for floral creations
The floral designs are by nature very quickly perishable, the right of withdrawal shall not apply to orders of floral creations mahonia-fleuriste.com placed on the site.
Right of withdrawal for other products
For other types of goods, having no flowers or fresh vegetables, if consumer (individual who needs to control his private life and non-professional), the customer has a statutory period of 7 days after delivery to retract and ask Mahonia Toulouse to cancel the order without having to prove motive or pay penalties.
The cost of returning the product is the responsibility of the customer. When the time expires on a Saturday, Sunday or Public Holiday or a day Fusty, it is extended until the first following working day.
The product must be returned by the customer in its, presentation and original packaging, new, in perfect condition, unused.
Products damaged, soiled, damaged or incomplete are not included.
However, under the law, the right of withdrawal is excluded in the following cases: services if performance has begun, with the consent of the customer before the end of 7 days, goods or services whose price depends of fluctuations in the financial market goods made to customer specifications or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly; audio or video recordings or software computer when they have been unsealed by the customer; supply of newspapers, periodicals or magazines; service paris or authorized lotteries.
Any request for withdrawal is Mahonia with Toulouse by phone at 05 31 54 51 57 or online at mahonia-fleuriste.com. Mahonia Toulouse will refund the customer at the latest within 30 days of the request, if the conditions are met.
CLAIM
Deadline for filing claims
The customer has 15 days from the date of actual delivery for a claim to Toulouse on Mahonia mahonia-fleuriste.com or by mail at the following address: Mahonia Toulouse, 2 rue d'Austerlitz 31000 Toulouse, or by phone at 05 31 54 51 57.
However, in case of a complaint concerning the delivered floral creation, including its quality, the customer must make the claim within 48 hours of delivery to the addressee given quickly perishable nature of the product.
Beyond these limits, no claim will be considered by Mahonia Toulouse.
Claims processing
In all cases, it is up to the customer to provide as soon as possible and within 48 hours for complaints about floral creations, all evidence supporting the reality of the defect such as photos of the product in the state it was delivered (packaged with the card message) or go to the store Toulouse Mahonia with the product to enable our team to establish the existence of the alleged default.
The customer will see precisely its claims reserves and sufficiently precise to enable Mahonia Toulouse to check reality.
Mahonia Toulouse agrees to consider the complaint immediately and treat as soon as possible.
The customer will be reimbursed, in whole or in part, after finding fault proved by all parties.
ACCESS AND OPERATION OF THE SITE mahonia-fleuriste.com
Mahonia Toulouse mahonia-fleuriste.com not guarantee that operates continuously and without error.
Mahonia Toulouse will not be held responsible for any unavailability of or mahonia-fleuriste.com all or part of its services.
The client connects to mahonia-fleuriste.com through its own telecommunications equipment. It recognizes that display performance and operating mahonia-fleuriste.com depend largely on the characteristics of the computer and the type of Internet connection.
Mahonia Toulouse is not responsible for technical problems that may occur on the network which it does not control (telecommunications, electricity, internet, service or other bank).
In any case, prices do not take into account the cost of communication to access mahonia-fleuriste.com, which is exclusively the responsibility of the customer.
mahonia-fleuriste.com may contain offers presented by partners Mahonia Toulouse, or links to websites of partners. Mahonia Toulouse is not responsible for the content or offers partners the proper implementation by the partners of their obligations or the content of partners' websites on which it has no control. The customer clicks on these links at their own risk and peril.
INTELLECTUAL PROPERTY
mahonia-fleuriste.com site and its components, such as photographs, texts and photographs including Bouquets, Flower Arrangements, are creative works protected by the Code of Intellectual Property. Any reproduction, downloading, copying or public performance, even partial, is prohibited and constitutes an infringement.
Mahonia Toulouse owns the right to sign the brand Mahonia.
PERSONAL DATA
The information input is required to place an order is required to process the order by Mahonia Toulouse. This information is collected, recorded and stored by Mahonia Toulouse under the Data Protection Act of 6 January 1978.
mahonia-fleuriste.com site and software application management clients are Mahonia Toulouse declared to the CNIL (Commission Nationale Informatique and Freedoms).
Pursuant to Article L.121-20-5 of the Consumer Code and Article L.34-5 of the Code of electronic communications positions, Mahonia Toulouse will send to the client by e-mail offers and surveys for commercial products and services similar to those provided by Toulouse on Mahonia mahonia-fleuriste.com, and only on behalf of Mahonia Toulouse.
He no longer wishes to receive such messages, it may oppose at any time by writing to Mahonia Toulouse at the following address: Mahonia Toulouse, 2 rue d'Austerlitz 31000 Toulouse, or by clicking on the link provided this effect in each message sent by the site mahonia-fleuriste.com.
With the exception of third party whose intervention is necessary for the processing and fulfillment, Mahonia Toulouse agrees not to disclose to third parties the personal data of the customer without prior authorization.
The customer has a right to access, modify, rectify and delete data concerning them, and a right to object to the use of the coordinates for exploration.
He can exercise by writing to Mahonia Toulouse at the following address:
Mahonia Toulouse, 2 rue d'Austerlitz 31000 Toulouse
LAW
These terms and conditions and customer orders on mahonia-fleuriste.com are governed by French law.